As the system allows us to ask each tenant specific questions, we found that this reduced the overall number of enquiries, and those who took the time to complete the questions were serious about moving.
It was often frustrating that, due to the volume of enquiries we were getting and the time we had available to handle them, naturally corners were being cut and things missed, such as key qualifying questions. Since implementing Agent Response, the quality of our applicants has dramatically increased.
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