Phone and Email Lead Management Plans

Everything you need to capture leads and turn them into customers.

Free Tools

Email Only

Start managing leads and generating new opportunities


Starts at...
£Free

No Commitment. Free Resources.



Sign Up


FREE CRM

  • Up to 20,000 contacts
  • Includes 180 days data retention


FREE LEAD MANAGEMENT

  • Email & Portal Lead Management
  • Sales & Lettings leads
  • Residential Properties
  • Up to 2 Journeys (sequences)
  • Up to 2 automations per journey


FORM BUILDER FREE

  • Access base sales & lettings templates
  • Add/Edit up to 10 questions on base template forms
  • Update 2 submission actions


REPORTS & INSIGHTS

  • Base reports


INTEGRATIONS

  • Rightmove
  • Zoopla
  • On the Market


RESOURCES

  • Resources shared across your whole account
  • Includes up to 3,000 emails
  • Includes up to 4 Branches/offices
  • Includes up to 10 Users



Starter

Phone & Email

Essential Lead management, phone answering's and operations software.


Starts at...
£229/mo +vat
Pay Monthly. Commit Monthly.


Sign Up


CRM STARTER

  • Up to 50,000 contacts
  • Sales & Lettings
  • Email broadcast up to 100 contacts
  • Includes 360 days data retention


LEAD MANAGEMENT

  • Portal Leads Management
  • Website & 3rd Party Leads Management
  • Sales & Lettings Leads
  • Residential & Commercial
  • Up to 5 Journeys (sequences)
  • Up to 5 automations per journey


FORMS BUILDER

  • Access template forms
  • Create up to 10 bespoke forms
  • Edit your forms
  • Add/Edit up to 30 questions
  • Create up to 30 new forms
  • Add 5 submission actions
  • Add quick responses (Automated & Manual)


PHONE LEAD SYSTEM

  • Phone lead management
  • Automated SMS replies
  • Link to forms
  • Track call activity in CRM
  • Up to 5 automations


PHONE CALL BACK SYSTEM

  • Automatically calls back portal leads
  • Automatically call back completed forms
  • Duplicate phone call recognition


PHONE PROPERTY MANAGEMENT SYSTEM

  • Automate property management calls
  • Forward Emergency calls
  • Easy integration
  • Includes property management form template


PROPERTY ACTIONS

  • Automated database
  • Up to 5 automated actions
  • Includes up to 200 property actions


REPORTS & INSIGHTS

  • Starter reports


INTEGRATIONS STARTER

  • All compatible portals
  • Includes API integrations
  • Includes starter Zapier integrations


RESOURCES

  • Resources shared across your whole account
  • Includes up to 5,000 emails /pm
  • Includes up to 600 phone minutes /pm
  • Includes up to 600 SMS /pm
  • Includes up to 5 branded phone numbers
  • (more resources available via bolt ons)




Professional

Phone & Email

Comprehensive lead management, phone answering and call management software.


Starts at...
£499/mo +vat
Pay Monthly. Commit Monthly.




Sign Up


CRM PROFESSIONAL

  • Up to 200,000 contacts
  • Sales & Lettings
  • Email broadcast up to 200 contacts
  • Includes 720 days retention


LEAD MANAGEMENT

  • Portal Leads Management
  • Website & 3rd Party Leads Management
  • Sales & Lettings Leads
  • Residential & Commercial
  • Up to 20 Journeys (sequences)
  • Up to 10 automations per journey


FORMS BUILDER

  • Access template forms
  • Create up-to 40 bespoke forms
  • Edit your forms
  • Add/Edit up to 50 questions
  • Create up to 50 new forms
  • Add 10 submission actions
  • Add quick responses (Automated & Manual)


PHONE LEAD SYSTEM

  • Phone lead management
  • Automated SMS replies
  • Link to forms
  • Track call activity in CRM
  • Up to 10 automations


PHONE CALL BACK SYSTEM

  • Automatically calls back portal leads
  • Automatically call back completed forms
  • Duplicate phone call recognition
  • Delay call-back


PHONE PROPERTY MANAGEMENT SYSTEM

  • Automate property management calls
  • Forward Emergency calls
  • Easy integration


PHONE CALL OVERFLOW ANSWERING SYSTEM

  • Automated call overflow answering
  • Up-to 6 call menu options
  • Forward Emergency calls
  • Call forwarding options
  • Voice to text translation


PROPERTY ACTIONS

  • Automated database
  • Up to 10 automated actions
  • Includes up to 500 property actions


REPORTS & INSIGHTS

  • Professional reports
  • Aggregate data insights (coming soon)


INTEGRATIONS STARTER

  • All compatible portals
  • Includes API integrations
  • Includes professional Zapier integrations


RESOURCES

  • Resources shared across your whole account
  • Includes up to 10,000 emails/lead sends
  • Includes up to 1,500 phone minutes
  • Includes up to 1,500 SMS sends
  • Includes up to 12 branded phone numbers
  • Reduced additional resource fees (more resources available via bolt ons)




Enterprise

Phone & Email

For larger agencies needing more resources and specialist support.


Talk To Us

PHONE LEADS

  • From 15 dedicated phone numbers
  • From 2,000 phone calls
  • From 2,000 SMS
  • Text to voice translation
  • Upload your own voice message
  • Advanced reporting
  • Send from 10,000+ emails per month

On-boarding Options

Need some 1 to 1 personal assistance?  We'll be glad to help.

Level 1 On-boarding

A meeting with one of our team to discuss your questions and check everything is set up correctly.


£199.99 +vat

Talk to us

GENERAL

  • Setup guidance
  • Walk through
  • Discuss integration options

Level 2 On-boarding

From setup to your forms, we'll get you setup and provide guidance and recommendations on form edits.


£POA

Talk to us

GENERAL

  • Setup guidance
  • Walk through
  • Discuss integration options


FORMS REVIEWS

  • Detailed Lettings conversion form review and recommendations
  • Detailed Sales conversion form review and recommendations

Level 3 On-boarding

A deep dive into the processes, running through all aspects and getting tailored advice.



£POA

Talk to us

GENERAL

  • Setup guidance
  • Walk through
  • Discuss integration options

FORM REVIEWS

  • Detailed Lettings conversion form review and recommendations
  • Detailed Sales conversion form review and recommendations

EMAIL REVIEWS

  • Details Lettings email review and recommendations
  • Details Sales email review and recommendations


OPTIMISATION

  • 30 day follow up meeting to review, measure and benchmark


"Been using Agent Response for a couple of weeks now and I can honestly say it’s superb. "

Daren - Professional Properties

Need something...bigger?

For those with 'enterprise' level needs, feel free to reach out to us.  We can create segregated systems on separate enterprise infrastructure.

"This has saved us thousands per year on call answering services, not to mention saving my lettings team's time"

Michael Nettleton - Nock Deighton

FAQ's

  • We’re a franchise member, can we use this system?

    Yes, you don’t need to change any of your existing systems (for example website).  Our system works separately (like the Portals).

  • We don’t have access to our website, does that matter?

    No, it’s a separate system, you don’t have any complex integration or website worries.

  • Do you need access to our email servers?

    No, the emails we use are used by the Portals for lead processing.  Once the lead has been established we pass all the details to you to add to your CRM.

  • Can this work with Area or Dezrez?

    Yes, this system fits inbetween the Portals and your CRM.  We’re cleaning up the Leads before they clog up your system.

  • Why should I use this?

    Currently, most estate agents using the system are seeing an 80% reduction is bad leads (these are people that would have wasted your time).  So if you want to save time, give a 24hrs service, and get your letting staff doing more proactive work you should use this.

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